Copyright © 2012 - Resale Enterprises - All Rights Reserved
Do I have to have a web site to use Resale Cart?
No, Resale Cart is not only shopping cart software, but is an entire web site builder.
Do I need any programming knowledge?
No, you can set up a complete store without any HTML knowledge. You can completely design a professional looking web
site directly from our administrative panel. We give you the ability to control every aspect of your cart's design including
layout, colors, design, buttons, headers and much more. If you still need help, you may want to use once of our pre-defined
templates or contact one of our third-party designers for assistance.
Is it difficult to use Resale Cart?
No, not at all. In fact some clients start selling within hours of getting the cart. As a business owner, you don't have the time to
learn a new software product, so we have designed an administrative area that is very easy to use and understand.
I want to accept credit cards through my store, do I need a merchant account?
No, Resale Cart allows you to use PayPal as a payment method. PayPal doesn't have monthly fees and takes a very small
percentage of the sale for a transaction fee. Using PayPal does have one disadvantage; the customer will be directed off
your store to make the payment on PayPal. If you're looking for a low-cost alternative to PayPal, you should look into PayPal
Payments Pro, which keeps the customer on your site through the entire payment process.
Do you charge fees per transaction?
No, there are no transaction fees or any other hidden fees when you use Resale Cart.
Does the cart support different languages and currencies?
Yes, we support any number of different currencies and languages. This is all managed through the "Localization" setting in
the administrative area of your cart. We are currently integrated with several international gateways including WorldPay,
HSBC-CPI, DataCash, ProTx and more.
Are there any additional features I can purchase for the cart?
We have a number of compatible applications that work with Resale Cart. For more information about these apps, go to
Compatible Add-ons page.
Can I customize the code?
Resale Cart is built using PHP / mySQL, which is considered to be the programming language of the internet. Almost any
developer with PHP experience can make customizations to your cart.
Is there a limit to the number of categories or products?
No, our cart has no category or product limitations. Add as many as you would like.
Does the shopping cart support inventory tracking?
Yes, it will even notify you when inventory is getting low. Additionally you can create custom messages to display when items
are out of stock.
I need an affiliate program, who do you recommend?
Resale Cart Cart has a seamless integration with iDevAffiliate, but any affiliate program will work with the cart. The cart can
even pass over in-depth information to the affiliate program to help with reporting and advanced commission management.
Is the shopping cart search engine friendly?
Yes, in fact it's one of the most search engine friendly software applications available today. We have worked diligently with
some of the leading SEO firms in the country to insure our application is the most hardened SEO app on the market. Pinnacle
Cart was recently ranked #1 by SEOShoppingCarts, a independent firm that reviews all major eCommerce systems and
evaluates their offerings in relation to SEO.
Is there a quick-buy feature or do customer need to register?
With our cart, you have complete control over how the customer purchases your products. You can select One-Page Checkout
or traditional, require them to register or checkout without registration, you also have the ability to add / remove additional
fields in the checkout process.
Can I set up my own shipping method based on weight / price / number or items ordered?
Yes, using a custom payment method you can create shipping rates based on weight, price, base plus weight, quantity and
more.
What kind of payment gateways are supported?
To view all the payment gateways supported Click Here.
Can the cart support non credit-cart and offline payment methods?
Yes, the cart supports phone, fax, mail, secure credit card storage and more.
How does the cart determine sales tax?
The cart has two different methods for setting up sales tax, simple and advanced. For transactions in the US, we recommend
using the simple method. If you need to set up VAT or other types of complex taxing structures, we suggest using the
advanced mode.
Does the cart generate any reports?
Yes, the cart will generate many different reports related to sales and traffic. Additionally it seamlessly integrates with Google
Analytics to provide you even greater insight into the buying habits of your customers.
Do you limit the number of products I can sell?
No. we never limit the number of product you sell.
What are the server requirements for Resale Cart?
We recommend a UNIX / LINUX environment with the following configurations:
•
PHP 5.x
•
mySQL 3.2 and above
•
Apache Web Server (http, https)
•
25 MB of free disk space ( 30 GB if getting a product loaded store)
•
GD Library Support - Necessary for thumbnail generation. (version 2 recommended)
•
cURL Library Support - Necessary to communicate with outside servers
•
ZLib Support - For compressing files
•
OB Support - Output Control Library
•
mod_rewrite library required for flat URL
•
OpenSSL library required for Credit Card Storage
•
Ioncube or Zend* - Resale Cart is encoded with either Ioncube or Zend*. The default download is sent to you in
Ioncube, and Zend can be used upon request.
*Zend Engine 2.2 and Optimizer 3.3 are now required for Resale Cart 3.7+
How difficult is it to install the cart?
Resale Cart comes with it's own installer, but you will need to have some technical understanding to complete the installation
process. You will need to set up a database for the cart to use, FTP the files and be able to set permissions correctly to run the
installer. If you are uncomfortable installing the cart on your server, we can do it for you for $60.
I use a payment processor that is not listed on your site. Will it work with your cart?
It's likely that your payment processor will work with the cart. Some major payment providers Private Label their gateways to
smaller companies. We only list the major providers on the site. Contact customer support and let us know what gateway you
want to use and we will confirm comparability with the cart.
If you have any questions that were no answered in the above questions, please submit a support ticket at our support
website www.resalesupport.com and we will do our best to answer with 24 hours.
Copyright © 2012 - Resale Enterprises - All Rights Reserved
Do I have to have a web site to use Resale Cart?
No, Resale Cart is not only shopping cart software, but is an entire web site builder.
Do I need any programming knowledge?
No, you can set up a complete store without any HTML knowledge. You can completely design a professional looking web
site directly from our administrative panel. We give you the ability to control every aspect of your cart's design including
layout, colors, design, buttons, headers and much more. If you still need help, you may want to use once of our pre-defined
templates or contact one of our third-party designers for assistance.
Is it difficult to use Resale Cart?
No, not at all. In fact some clients start selling within hours of getting the cart. As a business owner, you don't have the time to
learn a new software product, so we have designed an administrative area that is very easy to use and understand.
I want to accept credit cards through my store, do I need a merchant account?
No, Resale Cart allows you to use PayPal as a payment method. PayPal doesn't have monthly fees and takes a very small
percentage of the sale for a transaction fee. Using PayPal does have one disadvantage; the customer will be directed off
your store to make the payment on PayPal. If you're looking for a low-cost alternative to PayPal, you should look into PayPal
Payments Pro, which keeps the customer on your site through the entire payment process.
Do you charge fees per transaction?
No, there are no transaction fees or any other hidden fees when you use Resale Cart.
Does the cart support different languages and currencies?
Yes, we support any number of different currencies and languages. This is all managed through the "Localization" setting in
the administrative area of your cart. We are currently integrated with several international gateways including WorldPay,
HSBC-CPI, DataCash, ProTx and more.
Are there any additional features I can purchase for the cart?
We have a number of compatible applications that work with Resale Cart. For more information about these apps, go to
Compatible Add-ons page.
Can I customize the code?
Resale Cart is built using PHP / mySQL, which is considered to be the programming language of the internet. Almost any
developer with PHP experience can make customizations to your cart.
Is there a limit to the number of categories or products?
No, our cart has no category or product limitations. Add as many as you would like.
Does the shopping cart support inventory tracking?
Yes, it will even notify you when inventory is getting low. Additionally you can create custom messages to display when items
are out of stock.
I need an affiliate program, who do you recommend?
Resale Cart Cart has a seamless integration with iDevAffiliate, but any affiliate program will work with the cart. The cart can
even pass over in-depth information to the affiliate program to help with reporting and advanced commission management.
Is the shopping cart search engine friendly?
Yes, in fact it's one of the most search engine friendly software applications available today. We have worked diligently with
some of the leading SEO firms in the country to insure our application is the most hardened SEO app on the market. Pinnacle
Cart was recently ranked #1 by SEOShoppingCarts, a independent firm that reviews all major eCommerce systems and
evaluates their offerings in relation to SEO.
Is there a quick-buy feature or do customer need to register?
With our cart, you have complete control over how the customer purchases your products. You can select One-Page Checkout
or traditional, require them to register or checkout without registration, you also have the ability to add / remove additional
fields in the checkout process.
Can I set up my own shipping method based on weight / price / number or items ordered?
Yes, using a custom payment method you can create shipping rates based on weight, price, base plus weight, quantity and
more.
What kind of payment gateways are supported?
To view all the payment gateways supported Click Here.
Can the cart support non credit-cart and offline payment methods?
Yes, the cart supports phone, fax, mail, secure credit card storage and more.
How does the cart determine sales tax?
The cart has two different methods for setting up sales tax, simple and advanced. For transactions in the US, we recommend
using the simple method. If you need to set up VAT or other types of complex taxing structures, we suggest using the
advanced mode.
Does the cart generate any reports?
Yes, the cart will generate many different reports related to sales and traffic. Additionally it seamlessly integrates with Google
Analytics to provide you even greater insight into the buying habits of your customers.
Do you limit the number of products I can sell?
No. we never limit the number of product you sell.
What are the server requirements for Resale Cart?
We recommend a UNIX / LINUX environment with the following configurations:
•
PHP 5.x
•
mySQL 3.2 and above
•
Apache Web Server (http, https)
•
25 MB of free disk space ( 30 GB if getting a product loaded store)
•
GD Library Support - Necessary for thumbnail generation. (version 2 recommended)
•
cURL Library Support - Necessary to communicate with outside servers
•
ZLib Support - For compressing files
•
OB Support - Output Control Library
•
mod_rewrite library required for flat URL
•
OpenSSL library required for Credit Card Storage
•
Ioncube or Zend* - Resale Cart is encoded with either Ioncube or Zend*. The default download is sent to you in
Ioncube, and Zend can be used upon request.
*Zend Engine 2.2 and Optimizer 3.3 are now required for Resale Cart 3.7+
How difficult is it to install the cart?
Resale Cart comes with it's own installer, but you will need to have some technical understanding to complete the installation
process. You will need to set up a database for the cart to use, FTP the files and be able to set permissions correctly to run the
installer. If you are uncomfortable installing the cart on your server, we can do it for you for $60.
I use a payment processor that is not listed on your site. Will it work with your cart?
It's likely that your payment processor will work with the cart. Some major payment providers Private Label their gateways to
smaller companies. We only list the major providers on the site. Contact customer support and let us know what gateway you
want to use and we will confirm comparability with the cart.
If you have any questions that were no answered in the above questions, please submit a support ticket at our support
website www.resalesupport.com and we will do our best to answer with 24 hours.
