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Here are answers to our most common questions. You can find more answers, and submit your questions in our support center at www.resalesupport.com
Cart Software FAQ
Do I have to
have a website to use Resale Cart?
No, Resale Cart is not only shopping cart software,
but is an entire website builder.
Do I need any programming
knowledge?
No, you can set up a complete store without any HTML knowledge. You can
completely design a professional looking website directly from our
administrative panel. We give you the ability to control every aspect of
your cart's design including layout, colors, design, buttons, headers and
much more. If you still need help, you may want to use once of our
pre-defined templates or contact one of our third-party designers for
assistance.
Is it difficult to use Resale Cart?
No, not at all. In fact some clients start selling within hours of getting the cart. As a business owner, you don't have the time to learn a new software product, so we have designed an administrative area that is very easy to use and understand.
I want to accept credit cards through my store, do I need a merchant account?
No, Resale Cart allows you to use PayPal as a payment method. PayPal doesn't have monthly fees and takes a very small percentage of the sale for a transaction fee. If you're looking for a low-cost alternative to PayPal, you should look into PayPal Payments Pro, which keeps the customer on your site through the entire payment process.
Does the cart support different languages and currencies?
Yes, we support any number of different currencies and languages. This is all managed through the "Localization" setting in the administrative area of your cart. We are currently integrated with several international gateways including WorldPay, HSBC-CPI, DataCash, ProTx (now SagePay) and more.
Can I customize the code?
Resale Cart is built using PHP / mySQL, which is considered to be the programming language of the internet. Almost any developer with PHP experience can make customizations to your cart.
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Is there a limit to the number of categories or products?
No, our cart has no category or product limitations. Add as many as you would like.
Does the shopping cart support inventory tracking?
Yes, it will even notify you when inventory is getting low. Additionally you can create custom messages to display when items are out of stock.
I need an affiliate program, who do you recommend?
Resale Cart is integrated to work with iDevAffiliate, but any affiliate program will work with the cart. The cart can even pass over in-depth information to the affiliate program to help with reporting and advanced commission management.
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Is the shopping cart search engine friendly?
Yes, in fact it's one of the most search engine friendly software applications available today. The cart generates flat URL's, gives you complete meta tag control over all pages and allows you to create additional keyword dense pages.
Is there a quick-buy feature or do customer need to register?
With our cart, you have complete control over how the customer purchases your products. You can select One-Page Checkout or traditional, require them to register or checkout without registration, you also have the ability to add / remove additional fields in the checkout process.
Can I set up my own shipping method based on weight / price / number or items ordered?
Yes, using a custom payment method you can create shipping rates based on weight, price, base plus weight, quantity and more.
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What kind of payment gateways are supported?
To view all the payment gateways supported visit our Payment Gateways page.
Can the cart support non credit-cart and offline payment methods?
Yes, the cart supports phone, fax, mail and more.
How does the cart determine sales tax?
The cart has two different methods for setting up sales tax, simple and advanced. For transactions in the US, we recommend using the simple method. If you need to set up VAT or other types of complex taxing structures, we suggest using the advanced mode.
What are the server requirements for Resale Cart?
We recommend a UNIX / LINUX environment with the following configurations:
•PHP 4.3.3 - 5.x
•mySQL 3.2 and above
•Apache Web Server (http, https)
•25 MB of free disk space
•GD Library Support (version 2 recommended)
•cURL Library Support
•ZLib Support
•Ioncube or Zend - Resale Cart is encoded with either Ioncube or Zend. The default download is sent to you in Ioncube, and Zend can be used upon request.
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How difficult is it to install the cart?
Resale Cart comes with it's own installer, but you will need to have some technical understanding to complete the installation process. You will need to set up a database for the cart to use, FTP the files and be able to set permissions correctly to run the installer. If you are uncomfortable installing the cart on your server, we can do it for you for $60.
I use a payment processor that is not listed on your site. Will it work with your cart?
It's likely that your payment processor will work with the cart. Some major payment providers Private Label their gateways to smaller companies. We only list the major providers on the site. Contact customer support and let us know what gateway you want to use and we will confirm compatibility with the cart.
| ResaleCart.com FAQ |
What payment methods does ResaleCart.com accept?
We accept many forms of payment, including but not limited to, PayPal, Visa, MasterCard, American Express, Discover, Diners, eCheck, and Money Order. Please note: payments made by online check can take up to 14 days to process, and installation will begin immediately thereafter.
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How Soon will my order be delivered after payment?
You will get your shopping cart delivered instantly, however your store will come with a license key that we must assign to your website domain so we will need to contact you and provide you a key. Usually completed within 24 hours.
What is Your Refund Policy?
You can view our full refund policy on our "Terms & Conditions" page, but to sum it up. On the Digital Store itself we offer a 30 day refund on the cart software ($299) after purchase. There is NO REFUND on the product packages. This is because of the integrity of the products that we are placing under your control. Once we hand you all of the products we have no way of completely retrieving them, so in order to protect from plagiarism we can only offer a refund in the amount of the original store cost. So please, do make sure that this is the package that you want to invest in. You in turn keep ALL included products, and all resale rights to them.
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Can I Resell This Cart Like the Resale Rights Products?
No, The cart is for your own personal use. We will assign you a personal license key for your websites URL and may not be resold and used on more than one domain. You can purchase a second license for another domain at a discounted price. Using your license key on more than one domain will result in licensing revocation, and shopping cart shut down.
Do You Provide Installation Service?
Yes, we do, although this store is extremely easy to install. If you require installation, we charge one hour on our hourly rate of $60.00. This is complete store script installation and database setup. That option is available on the when purchasing your cart.
Can You Guarantee That I Will Make Money From the Resale Products?
Absolutely not! See our 'Earnings Disclaimer"-- This is not a snake oil elixir, or "Get Rich Quick" scheme, this a legitimate online enterprise. We are going to give you all of the tools that you need to begin a quality online business. What happens beyond that, will be completely determined by you. Make no mistake, this is a wonderfully profitable business if you can learn to maximize it. We do our best to continually update helpful resources for our store owners, in our ever growing resellers' knowledgebase, and we encourage to stop and utilize it often.
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| Video Tutorials | |
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Watch these video tutorials to see all of the
great features in action, and see also how easy this store is to
operate. |